Token Policy Oz Comic-Con provides the opportunity for you to meet with a celebrity during our event. You can do this by either purchasing Autograph or Photograph Tokens. Autograph Tokens – This allows you to get something signed by a celebrity. We will have a selection of various headshots available for you to choose from in the autographing area that are included with the price of the token. Alternatively, you may bring your own item to be signed; however, it must be approved by the team in the autographing area. As a general rule, body parts and unlicensed merchandise will not be signed. Other conditions may apply. Photograph Tokens – This allows you to have a professional photograph of yourself taken with a celebrity. The photo will be taken by our staff in a professional photobooth and you will be provided a single copy of the photo in the form of a physical print afterwards. You may have up to four people total in the photo, unless otherwise noted. The price of the photograph is per photo and print, not per person. You may also purchase additional prints or a digital copy that will be emailed to you. Photos are available with individual guests as well as certain groups of guests. Meet & Greets - A meet and greet is an opportunity to get to know your favourite celebrity in a small group setting (max 25 people), in a quiet, relaxed space off the showfloor. You will have an opportunity to chat and ask questions; hanging out with your guest for half an hour, and at the end we’ll take a group photo so you’ll always remember your special experience! The group photo will be emailed to you after the event. Tokens cannot be refunded once purchased for change of mind. In the event of a guest cancellation any tokens purchased for that guest will be refunded. Autographs and photographs are redeemed in their own designated areas during the hours of Oz Comic-Con. There will be set times that each token can be redeemed and Tokens must be redeemed on the specified date (e.g. Saturday tokens may only be used on Saturday of the event). For example, Guest A may be available to take photos between 9:00am and 10:00 am, as well as 2:00pm and 3:00pm on Saturday. Similarly they may have multiple times they can provide autographs. You may use your token at any autograph or photograph session as long as it is used on the specified day of the token. Individual autograph sessions may become full so it is advised to line up early at a session and not to wait until the last session of the day to redeem your token. Please note: Tokens are available to purchase online before a full event schedule is available. Please take this into consideration when purchasing as tokens will not be refunded if you order too many to complete on a single day. OCC Ticketing - Terms & Conditions Please take a moment to review this document as all individuals who register online or onsite and attend this event are asked to acknowledge and accept the following Terms & Conditions. 1. Management (including both the event organiser, Expertise Events and venue staff) reserve the right to refuse admission and may on occasion conduct security searches to ensure the safety of show patrons. 2. All tickets are non-refundable. In the case of event postponement by the organiser or venue, tickets purchased will be rolled over to the new dates. 3. Tickets are not permitted to be re-sold without the express written permission from the event organiser, Expertise Events. The organizer may allow a change of name on the ticket at their discretion and with sufficient notice, however this is not a right guaranteed to ticket holders. 4. Expertise Events reserves the right to amend or change published details relating to all aspects of the event as necessary, without being obliged to provide a refund or exchange to any customer. 5. Code of Conduct: Attendees are expected to adhere to a code of conduct to ensure a safe and enjoyable environment for all participants. Violations may result in expulsion from the event without refund. Individuals who the Organiser feels have not acted in accordance with expected code of conduct will be asked to leave the event without a refund of their ticket. 6. Guest appearances at Oz Comic-Con are work and health commitments pending. Panel, Photo, Autograph and Meet and Greet times are subject to change. Information correct at time of writing, check final Event schedule for correct timing and locations. Panels are subject to venue capacity requirements and may require advanced queuing. When you purchase a ticket, you are purchasing a ticket to an event not an appearance of a particular guest, so in the rare occasion that a guest cancels Expertise Events is only responsible for the exchange or refund for that specific guests’ photograph and autograph tokens. 7. The ticket holder understands that potential risks may include, but are not limited to, crowded spaces, loud noises, and other conditions inherent to event environments. Specific scenarios are detailed on our official website. 8. Tickets are valid solely for the number of days they are purchased for. 9. ID may be requested by the Event Organiser or venue staff to confirm the validity of concession/pensioner/senior/student status, as well as the ownership of any multi-day passes. 10. Image/Video/ Audio release: In exchange for attending the event, each ticket holder grants permission to Expertise Events and its employees and agents’ permission to photograph, film, or record the ticket holder and to use the results in materials and all media including but not limited to website and promotional material produced by the event without further notification to the holder. The holder agrees that Expertise owns the images and waives right to compensation or approval over usage. If they are a parent of a ticket holder or attendee under the age of 18, the parent hereby grants the above release approval for image release of their child/minor under their care. 11. Privacy: I understand that the information that I have provided to Oz Comic-Con in this ticket purchase process is necessary for the Event. If the information is not provided, my application for entry to the Event may be rejected. I acknowledge and agree that the information may be disclosed to third parties in accordance with the Expertise Events Pty Ltd Privacy Policy and will be used for the objects of Oz Comic-Con, to provide you with promotional material from Oz Comic-Con or its sponsors or corporate partners about events, products and/or services that may interest you, and for assisting with research and event evaluation. 12. Neither the event organiser (Expertise Events), venue or anyone else working as part of the event shall be responsible or liable for loss and damage to personal property brought to the event. The ticket holder agrees to indemnify and hold harmless Expertise Events and its affiliates, employees, agents, contractors, representatives, and event organizers (collectively referred to as the "Organizers") from any claims, demands, actions, damages, liabilities, costs, or expenses arising out of or in connection with the ticket holder's attendance at the event. The liability of the Organizers is limited to the fullest extent permitted by law. 13. I expressly assume, and release Expertise Events (“Expertise”) and any of its affiliates from, all risks, claims, damages, losses, costs and expenses, whether or not reasonably foreseeable, associated with, resulting from or arising in connection with my participation or presence at the event, including, without limitation, all risks of harm, damage, illness (including viruses or illness from any communicable disease) or injury (including death) to or related to my person or property. 14. By purchasing and/or using a ticket, the ticket holder acknowledges having read, understood, and agreed to the terms and conditions outlined herein. 15. The Organizers reserve the right to alter, postpone, or cancel the event in the event of unforeseen circumstances (force majeure), including but not limited to natural disasters, strikes, or other incidents beyond their control. In such cases, the Organizers will communicate changes promptly. 16. Attendees are responsible for checking all event information and ensuring they have purchased the correct Event Tickets. No refunds will be processed if an error is made in the ticket purchase. 17. The Organizers reserve the right to amend these terms and conditions as necessary. Changes will be made available to attendees on the Expertise Events Website. These terms and conditions shall be governed by the laws of New South Wales, Australia.